Privacy Policy

1. Information We Collect

We may collect information that helps us respond to product questions, quote requests, and website activity:

• Contact Information: Name, email address, phone number, company name, and address if you provide them.
• Product Request Details: Product names, item numbers, quantities, artwork notes, colors, and other details included in a quote request.
• Message Content: Information you send through contact forms, email, or request forms.
• Website Data: IP address, browser type, device information, pages viewed, and general usage data.
• Cookie Data: Information used to remember cart or inquiry list activity and improve basic website functionality.

2. How We Use Your Information

We use information for ordinary business and website purposes related to promotional products:

• Respond to product questions, quote requests, and general messages
• Review selected promotional products, quantities, and customization notes
• Provide basic information about products, requests, or order-related matters
• Maintain shopping cart or product inquiry list functionality
• Improve website layout, navigation, and product browsing experience
• Keep records needed for customer service, business operations, or legal compliance
• Send follow-up communication if you request information from us

3. Information Sharing Practices

We do not sell your personal information. We may share limited information when needed to operate the website or respond to requests:

• Service Providers: Vendors that help with website hosting, email, analytics, form handling, payment processing, shipping, or related business services.
• Product and Order Support: Suppliers or partners when information is needed to review product availability, customization, fulfillment, or delivery details.
• Legal Requirements: When required by law, legal process, or to protect rights, safety, or property.
• Business Changes: If our business is involved in a sale, merger, or similar transaction, information may be transferred as part of that process.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies for basic website functions and general analytics:

• Essential Cookies: Help maintain shopping cart, inquiry list, and basic site functions.
• Analytics Cookies: Help us understand general website traffic and page usage.
• Preference Cookies: May remember simple browsing or display preferences.

You can manage cookies through your browser settings. Some site features may not work as expected if certain cookies are disabled.

5. Data Security Measures

We use reasonable administrative, technical, and organizational measures to protect information handled through the website:

• Use of secure website connections where available
• Limited access to information based on business needs
• Use of third-party service providers for common website and business functions
• General safeguards for forms, email, and request information

No website or electronic storage method can be guaranteed to be completely secure. Please avoid sending sensitive personal or payment details through general message forms unless requested through an appropriate channel.

6. Your Rights & Choices

Depending on where you live, you may have certain rights or choices related to your personal information:

• Access: Ask what information we may have about you
• Correction: Ask us to update inaccurate contact or request information
• Deletion: Ask us to delete certain information when applicable
• Marketing Preferences: Ask us not to send marketing messages, if any
• Questions: Contact us if you want to understand how information from a product request is used

To make a request, contact us using the information in Section 9. We may need to verify your identity before responding to certain requests.

7. Children's Privacy

Our website and promotional product services are intended for businesses and general adult users. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so we can review the matter.

8. Policy Updates & Revisions

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or legal requirements.

• We may revise the wording on this page
• We may update the policy if website features or request processes change
• Continued use of the website means you accept the current version of the policy

We encourage you to review this page occasionally if privacy practices are important to your purchasing or inquiry process.